The Veterinary Practice Management System of Your Dreams
Instinct EMR is our end-to-end veterinary practice management system that gives you a 360-degree view of medical records, patient care, business workflows, and hospital-wide communications.
Built on the industry’s most advanced digital treatment sheets, Instinct EMR supports seamless hospital management, from improving patient outcomes to boosting revenue, streamlining workflows, and helping your team succeed.
Improve patient outcomes
Save hundreds of hours of staff time
Enhance practice profitability
End manual data entry and go paperless
Improve employee retention and daily workflows
Access anywhere, on any device
Powering leading emergency, specialty, and general practice teams
“Medically, we feel safer than ever. Financially, since implementing Instinct in our practice, we've observed a consistent improvement in charge capture for both outpatient treatments and recurring inpatient charges, averaging an increase of 10-14% monthly.”
VERG
Michelle Wright,
Practice Manager
“I can’t say enough about the people at Instinct. We trust your team more than any other provider ever.”
Pismo Beach Veterinary Clinic
Dr. Stephanie West, DVM
“When BluePearl bought us, I told them that losing Instinct EMR would be a deal-breaker. So we get to keep Instinct EMR! I told them the truth; that I’d not be able to sign any of my doctors if they lost it after getting to use it for the past year.”
Greater Buffalo Veterinary Emergency Center
Effortlessly track patient history, manage patient care, enhance team and client communication, and monitor business performance—all from a single, intuitive, cloud-based platform.
Harmonize Your Entire Team’s Daily Workflows
With integrated digital treatment sheets as the foundation of your EMR, you can finally go completely paperless, eliminate manual data entry, and track medical records and patients from one friendly, intuitive system.
Save Time With
Peaceful Charting
Streamline charting with quick access to patient history and vitals, pre-populated fields, customizable snippets, and templated SOAP notes, and enrich your records with photos and videos.
Easily Manage Appointment Scheduling
Manage bookings, drop-offs, no-shows, and cancellations in a single view, enhancing team efficiency with clear staff availability and automated email reminders to reduce no-shows.
Get a Full Snapshot of All Patients
Status Boards give you a birds-eye view of patient management, combining outpatient, inpatient, and boarding workflows. Personalized boards, treatment tracking, and advanced filtering ensure every team member stays informed and coordinated.
Enhance Patient Safety with Cutting-Edge Decision Support Tools
Help your teams make the most confident decisions at the point of care with an Instinct platform packed with industry-first tools. These peer-reviewed decision support features are constantly growing and include:
Patient safety warning systems
Teaching modes
Plumb's Veterinary Drugs integration
Predictive billing
BSA and RER calculations
Checklists for thorough care
Integrated reference tools
Invoice audit automation
Boost Your Hospital's Revenue
Software as a Revenue Center
Increase profitability by automating fee structures and streamlining invoice creation to capture charges for every treatment, so you can boost annual revenue by an estimated 10% to 20%.
Comprehensive Diagnostics Dashboard
See all of your pending and recently received integrated diagnostics from one dashboard, and easily follow up on results from all of your providers.
Integrated Payments
Eliminate data entry errors and enable clients to pay online with text/link to pay, contactless payments, and card-on-file functionality.
Integrate Your Inventory Management
Anywhere between 25% and 35% of costs related to inventory are spent managing it. That’s the time staff spend placing orders, receiving inventory, doing cycle counts, and more.
Instinct Stockroom frees up valuable time for your veterinary teams and greatly reduces your cost of goods sold with real-time inventory tracking, seamless list management, inventory cabinet integration, and automatic syncing.
Elevate Your Customer Care
Automate Vaccine and Service Reminders
Automate your reminder system, ensuring patients stay up-to-date with vaccines and services without manual follow-ups, enhancing patient care and compliance.
Chat With Clients From a Unified Platform
Communicate effortlessly with clients using Instinct's two-way texting. View all message history within the patient's chart and enable chat notifications to ensure you never miss a message.
Bill Clients Transparently
Keep customers in the loop with clear, accurate estimates of charges based on what's been completed and what's on the schedule, including treatments, procedures, and hospitalization time.
Streamline Your Teamwork
Enhance Hospital-Wide Communication
Unify your entire team to increase transparency and efficiency throughout your hospital. Monitor triage tags, track patient status, see which team member is assigned to each patient, and more.
Empower Decision-Making
Make data-informed decisions with clear, visual analytics that detail medical, workflow, and financial insights, revealing opportunities for growth and improvement.
Built-In Referring Veterinarian Portal
Facilitate real-time document sharing with referring veterinarians through Shareville’s secure portal, enhancing collaborative care without the hassle of manual faxing.
Get Unmatched Support from Veterinary Experts
Becoming an Instinct hospital is just the start of a long-term partnership toward optimal efficiency and patient care. Access training resources any time and live chat with our team of experienced veterinary professionals 24/7 as you keep your practice running smoothly.
🔗 Connect with the tools you rely on every day
Why Instinct?
Easy to Adopt
Setup nightmare, no more. Instinct runs on the hardware that you already use. And when it comes to installation and training, we handle it all.
Lightning Fast
Instinct is built for speed and power. It is specifically designed to run the most advanced veterinary care centers on Earth.
Unmatched Support
Access unparalleled 24/7 chat support from our knowledgeable team of CVTs, CVPMs, veterinary nurses, and former practice managers across all practice types.
Instinct Is Automation
Helpful automation is baked in. We connect the dots so your already great teams can be even better via tools like integrated calculators, thoughtful templates, and smart billing.
Easy to Use
Skip the complex manuals. Instinct’s intuitive platform is straightforward to use from day one.
Customer-Driven Innovation
Instinct evolves with you, thanks to our cutting-edge approach led by a team dedicated to listening and adapting our roadmap to meet customer needs.
Confidence in Care
Gain peace of mind and confidence in your treatment plans, prescriptions, and communications with other hospitals, powered by Instinct's reliable platform.
Security Taken Seriously
Instinct hospitals get our HIPAA-level infrastructure, bank-level security, and gold-standard data privacy out of the box. We even handle all your backups.
“Medically, we feel safer than ever. Financially, since implementing Instinct in our practice, we've observed a consistent improvement in charge capture for both outpatient treatments and recurring inpatient charges, averaging an increase of 10-14% monthly.”
Brett Levitzke, Chief Medical Officer
VERG
Michelle Wright,
Practice Manager
“I can’t say enough about the people at Instinct. We trust your team more than any other provider ever.”
Pismo Beach Veterinary Clinic
“When BluePearl bought us, I told them that losing Instinct EMR would be a deal-breaker. So we get to keep Instinct EMR! I told them the truth; that I’d not be able to sign any of my doctors if they lost it after getting to use it for the past year.”
Dr. Stephanie West, DVM
Greater Buffalo Veterinary Emergency Center
