Enter Instinct, a new type of veterinary hospital software from a new type of team
We help care teams get on the same page, reduce errors, and be more thorough.
Our built-in automation enables optimal team coordination, efficiency, and happiness.
We help capture the 10-20% of revenue you lose every year, returning it straight to the bottom line.
Your Care, Powered by Ours
Every Instinct hospital gets a system that is ready to go, right out of the box. You also get our friendly, expert team that believes adopting new tools should be a peaceful and enjoyable experience.
Easy to Adopt
Setup nightmare, no more. Instinct runs on the hardware that you already use. And when it comes to installation and training, we handle it all.
Easy to Use
We don't believe in wasting staff time on lengthy training videos or user manuals. Instinct makes perfect sense from day one.
Instinct is built for speed and power. It is specifically designed to run the most advanced veterinary care centers on Earth.
Works From Home
Instinct is fully cloud-based so you can provide optimal care from anywhere. Manage your patients from the clinic, coffee shop, soccer game, or home.
Built by an Expert Team
We are workflow-obsessed veterinary professionals and efficiency geeks who have years of experience developing point-of-care tools for the veterinary world.
Instinct Is Automation
Helpful automation is baked in. We connect the dots so your already great teams can be even better via tools like integrated calculators, thoughtful templates, and smart billing.
Instinct offers an ever-growing list of connections to major software, diagnostic services, and other third-party providers.
Security Taken Seriously
Instinct hospitals get our HIPAA-level infrastructure, bank-level security, and gold-standard data privacy out of the box. We even handle all your backups.
Introducing Instinct Decision Support: The Future of Veterinary Software
Instinct is more than just another system to manage your practice.
Help your teams make the best decisions at the point of care with an Instinct platform packed with industry-ﬁrst tools. These peer-reviewed decision support features are constantly growing and include:
Patient Safety Warning Systems
Plumb's Veterinary Drugs built-in
Integrated reference tools
Drug interaction checkers
Checklists for thorough care
Wait time forecasting
Invoice audit automation
Every Instinct system comes standard with these capabilities—and it won't stop there. We're committed to offering constant advancements to greatly improve this functionality over time.
Happier Teams, Healthier Patients, Better Business
Replace limited analog systems and complicated workarounds with Instinct and provide hospital-wide control, coordination, and efficiency. Treat, schedule, triage, diagnose, communicate, chart, order, track, research, trend, discharge, categorize, invoice, care —
— You can do it all in Instinct.
Workflow at the Core
Instinct is the only system with care at its heart.
Everything is centered around the Instinct treatment sheets, outpatient workup systems, and tasking to uniquely automate mundane tasks.
Tools like our checklists, templates, live predicted billing, triage tagging, and communication flags supercharge team efficiency.
Actually Go Paperless
We're on a mission to actually help your hospital go fully electronic.
This includes on-screen digital signature capture, true veterinary e-prescribing, built-in digital client registration, consent forms, charting, estimates, and task tracking dashboards.
Be Proud of Printed Documents
The documents you export, email, and print for clients and partners not only represent your team's work product, they also drive compliance and patient care.
We think it's time to treat them that way. That's why we designed beautiful, clean, and branded documents that clients will love.
We infuse analytics and tracking into everything we build with the ultimate goal of automation, which is why we call it Instinct.
Our growing analytic reports provide unique and actionable insight into your financial, workflow, and medical data.
Supercharge Your Charge Capture
Instinct is the first and only veterinary software not just fully integrated with, but truly built out of a digital workflow system.
This powerful design allows Instinct to automate most fee structures and become the main upstream charge capture driver at your center, helping you obtain an estimated 10 to 20% boost in annual bottom line revenue.
Automate Referral and Client Sharing
Modern practice management software should come with modern practice management tools.
Simple ways to export and share documents with clients and referring veterinarians are included via the Instinct Shareville Portals.
You can even automate sharing with tools like welcome texts or check in/out emails.
Streamline With Integrations
Instinct offers a growing list of seamless integrations with existing practice software systems as well as industry-leading laboratory, radiology, pharmacy cabinets, and business tools such as payment processors.
Over time, our integration footprint will continue to expand.
Obsess Over the Details
Instinct comes with a polished user interface and mature code base that's constantly getting better.
We've thought of it all with small but powerful tools such as bulk edit, a patient summary cover page, duplication abilities, copy/paste, robust event logging, and more.
In short, it comes with the kind of thoughtfully designed user experience you could only find from the team that uses their own software in practice.
Smile at Your Software
Team happiness fuels team efficiency. Instinct is built to keep your entire team smiling.
From its zero-down-time software updates, to our inspiration messages, to its super-simple interface and its carefully chosen colors and imagery, Instinct is unlike anything your team has experienced.
Simple, Easy to Adopt, Award Winning
With Instinct, there's no lost time to set up: it's customized and ready to use on day one.
There’s no expensive IT setup: Instinct is cloud-based so you don’t need servers.
And there's no worrying about backups, security, or data: Instinct follows human healthcare gold standards.
There’s a good reason we’re only a few years old, but already winning awards.
Instinct Careville: 24/7 Experts at Your Service
Becoming an Instinct hospital is just the start of a long-term partnership toward optimal efficiency and patient care.
To that end, we're taking a different approach to software. The summary? We care.
Our friendly expert team is just a chat or email away. Any time. Any day.