

Access anywhere, on any device
Boost employee happiness
Improve care with built-in decision support
Capture more revenue
Streamline workflows and save hundreds of staff hours
End manual data entry and go paperless
Easy-to-use software that helps you ensure every patient's care is seamlessly documented, coordinated, and billed—automatically

Transforming Veterinary Care for Emergency, Specialty, and Primary Care






“Medically, we feel safer than ever. Financially, since implementing Instinct in our practice, we've observed a consistent improvement in charge capture for both outpatient treatments and recurring inpatient charges, averaging an increase of 10-14% monthly.”
Brett Levitzke, Chief Medical Officer
VERG

“I can’t say enough about the people at Instinct. We trust your team more than any other provider ever.”
Michelle Wright,
Practice Manager
Pismo Beach Veterinary Clinic

“When BluePearl bought us, I told them that losing Instinct EMR would be a deal-breaker. So we get to keep Instinct EMR! I told them the truth; that I’d not be able to sign any of my doctors if they lost it after getting to use it for the past year.”
Dr. Stephanie West, DVM
Greater Buffalo Veterinary Emergency Center
Stop Revenue Loss with Automatic Charge Capture



Tired of losing 10% to 30% of potential revenue due to an outdated system? Instinct Treatment Plan ensures every service is automatically captured and billed correctly the first time, helping practices recover over $1 million annually.


Whenever related services are ordered or completed, automatically add all billable items to the treatment sheet, including timed charges like hospitalization, fluid pump, and daily blood pressure fees. Capturing missed charges allows you to pay your staff competitively without increasing their workload and driving burnout.

Functionality That Constantly Wows Your Team
Digital Treatment Sheets
Effortlessly track each patient's progress with a 24-hour view. Streamline your treatment processes with auto-filled notes, order custom groups based on disease or a specific visit reason, easily view previous treatment sheets, and automatically capture all billable items to ensure the patient invoice stays up to date.



Plumb’s Veterinary Drugs Integration
Access the #1 drug reference trusted by veterinarians for detailed, continually updated drug information and easy-to-understand client drug handouts that help you communicate more effectively with clients.
Patient Safety Warnings
Keep your patients safe with automatic alerts for medication dosages, ensuring treatments stay within safe ranges according to your hospital's guidelines. Peace of mind for you, and safer care for your patients.





Predictive Billing
Eliminate billing surprises for your clients with transparent and accurate estimates for treatments, procedures, and hospitalization, improving client trust and satisfaction.
Task List
Streamline task management within your team, assigning and tracking time-sensitive tasks directly in Treatment Plan for better coordination and efficiency.


Hospital-Wide Communications Board
Streamline task management within your team, assigning and tracking time-sensitive tasks directly in Treatment Plan for better coordination and efficiency.







Status Board
Status Boards show a high level view of all patient activities, bringing together outpatient, inpatient, and boarding workflows in one place.
With columns for patient details, assigned doctor, hospital location, check-in/out times, triage tags, and alerts, each board keeps you organized and informed.
Customize boards to fit your needs with advanced tracking and filtering options to ensure every team member stays informed and coordinated.

Simplify anesthesia monitoring with Ax Mode, an anesthesiologist-approved replacement for those messy paper sheets and clunky digital documents. Ax Mode’s clean, efficient interface includes enhanced safety features (like dose calculations and Plumb’s drug information) and automated billing, so you can focus on delivering exceptional patient care.
Ax Mode



Vitals Tracking
Easily monitor and compare your patients' vital signs throughout their visits for a clear picture of their health trends over time.








24/7/365 Chat Support
Access our team of veterinary professionals any time via in-app chat for instant support, ensuring your team always has the help they need, whenever they need it.

Instinct treatment plan integrates with other PIMS and also works well as a standalone system.